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Lake View Cemetery

12316 Euclid Ave
Cleveland, OH 44106


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Education and Outreach Program Manager

Education and Outreach Program Manager

The Position

Keeping with the mission of Lake View Cemetery Foundation, the Education and Outreach Program Manager is responsible for educating the public through tours, programs, and public events; with the objective to produce quality programs and be an overall ambassador for the Cemetery. Programming should remain fresh to keep the public interested and engaged. The Education and Outreach Program Manager supervises the activities at Wade Chapel and the James A. Garfield Memorial which includes training, supervising, and scheduling the docents and guides, and coordinating events.  This position is responsible for building relationships with partners such as Institutions in University Circle Inc., and throughout the Northeast Ohio region, to broaden our educational offerings.  

Duties and Responsibilities

The following is an outline of the basic duties and responsibilities of the position identified above.  It describes the duties and responsibilities in the broad scope and is not intended to be all-inclusive.  Individual(s) in this position may from time-to-time be assigned other duties as appropriate.

School Tours

  • Create and present LVC Curriculum to meet Ohio State Guidelines
  • Schedule School Tours on designated days. (Original booking, pre and post follow up, invoicing, and leading the tour)

Private & Public Group Tours

  • Schedule outside groups (Garden Clubs, Scouts, Church, etc.) on designated days. (Original booking, pre and post follow up, invoicing, and leading the tour)
  • Schedule guides to lead open public tours each week and to lead tour if necessary. 

Walks Talks & Tours

  • Create a catalog of educational programs for LVC each year. Assess programs annually to keep offerings current and appealing; establish, refresh or retire based on analysis. 
  • Continually explore new topics, opportunities and partnerships to keep offerings fresh. 
  • Contract with outside speakers, subject experts. 

LVC Community Events/Programs

  • Plan and lead community events at LVC.  Events to include Memorial Day, Veterans Programs, Garfield Wreath Laying and Band Concerts. 

The James A. Garfield Memorial & Wade Memorial Chapel

  • Train, hire and schedule Docents and Guides for buildings during open hours
  • Responsible for timesheets and tracking of hours


  • Assist in the development of the budget for the Education program and activities. 
  • Assist and participate on recognition events for all Docents, Guides and Volunteers
  • Responsible for all programing details for promotion and marketing. 
  • Help identify event participants/individuals for the donor pipeline.  
  • Refer interested tour participants to Association for sales. 
  • Observe good housekeeping and safe work habits, follow Cemetery policies and procedures and perform other duties as assigned. 

Qualifications and Requirements

  • Bachelor’s degree required
  • Minimum of 5 years managing programs and volunteers
  • Proficient in Microsoft Office Suite.
  • Knowledge of or ability to learn Little Green Light or have other donor database experience.
  • Highly organized and motivated
  • Ability to be discreet and maintain a high degree of confidentiality
  • Strong interpersonal and communications skills and the ability to interact and work effectively with a wide range of constituencies in a diverse community.
  • Must be able to work effectively in an ever-changing environment with demonstrated ability to prioritize and juggle competing tasks and demands.
  • Excellent written and verbal communication skills
  • Flexible and cooperative


Commensurate with level of expertise.

Status/Pay/Benefits: Full-Time, non-exempt, excellent benefits package including medical vision and dental coverage, a fully vested 401(k) retirement plan, and generous PTO.

The Organization

Lake View Cemetery was founded in 1869 and sits on 285 acres of land.  The cemetery is so named because it is partially located in the “heights” area of Great Cleveland, with a view of Lake Erie to the north.  It was modeled after the great garden cemeteries of Victorian England and France. The James A. Garfield Memorial is the most prominent point of interest at Lake View Cemetery. The ornate interior features a large marble statue, stained glass and bas relief, and various historical relics from Garfield’s life and presidency. The memorial also serves as a scenic observation deck and picnic area. President and Mrs. Garfield are entombed in the lower-level crypt, their coffins placed side by side and visible to cemetery visitors. Another prominent structure in the cemetery is the Wade Chapel.  A small but magnificent chapel with a tiffany window and elegant Biblically inspired mosaics on the walls, the edifice is still used for small weddings and located north and down the hill from the Garfield Memorial.

The mission of the Foundation is to maintain, preserve and enhance for the benefit of the public, the historically and architecturally significant buildings and monuments, botanical gardens, and landscapes of Lake View Cemetery. 

Lake View Cemetery is committed to attracting and retaining a diverse staff, while honoring your experiences, perspectives and unique identity. We strive to create and maintain working environments that are inclusive and welcoming.

Employment Submission

For more information about this position please contact us below and include a cover letter and resume.

* required

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